1. APPOINTMENTS

Appointments can be made by phone, text or email during business hours. Please arrive 10 minutes before your appointment. There is a 15-minute grace period after the official start of the appointment. Late customers will be asked to reschedule. This is required in order to not disrupt the flow of appointments scheduled for the day.

OUR POLICY

2. CANCELLATION/ RESCHEDULING POLICY

We will accommodate to all our clients to the best of our ability. All our appointment confirmations are sent through text. If you need to cancel or reschedule, please inform us 48 hours before your scheduled appointment to avoid any cancellation fees.

3. PAYMENT / GRATUITY

We accept Cash and all major cards except American Express. Gratuities are accepted in Cash only. A 20% gratuity is recommended for any service, and tips are genuinely appreciated for the full (pre-discount) value.

4. REFUNDS

All treatments are NON-RFUNDABLE.